Microsoft has announced that, starting May 27, 2025, the Remote Desktop application will no longer be available or supported. Users will need to migrate to the new Windows App, which provides an enhanced experience for connecting to Windows 365, Azure Virtual Desktop, Microsoft Dev Box, Remote Desktop Services, and remote PCs.

Microsoft has announced that it will stop supporting the classic Remote Desktop application (mstsc) starting on May 27, 2025. This marks the end of an era for many users who have relied on this tool for remote access to Windows desktops. Microsoft recommends migrating to the new Windows App, which offers better cloud service compatibility, multi-monitor support, and a smoother user experience. This shift aligns with Microsoft’s focus on more integrated, cloud-based solutions.

🔄 What is the Windows App and what improvements does it offer?

The Windows App is a new platform that unifies access to various cloud work environments and remote desktops. Some of its key features include:

• Customizable home screens: organize your connections according to your preferences.
• Multi-monitor support: ideal for advanced work setups.
• Dynamic screen resolutions: automatically adjusts based on your device and network.
• Device redirection: access local devices such as printers or USB drives.
• Optimized for Microsoft Teams: enhances the remote collaboration experience.
• Simplified account switching: quickly switch between professional or educational accounts.

The app is available for Windows, macOS, iOS/iPadOS, Android, Chrome OS, web, and Meta Quest. However, it’s important to note that it currently only supports Microsoft professional or educational accounts; personal accounts are not supported in this version.

⚠️ Recommendations for Current Users

If you are a user of the Remote Desktop app from the Microsoft Store, Microsoft recommends transitioning to the Windows App before May 27, 2025, to avoid any interruptions in access to your remote environments. You can download the new app from the Microsoft Store.​

For users connecting to Remote Desktop Services or remote Windows machines, it is recommended to continue using the Remote Desktop Connection app (MSTSC) until the Windows App provides full support for these types of connections.

🧭 Conclusion

The discontinuation of the Remote Desktop app marks a step toward a more modern, secure, and unified remote access experience. The Windows App is designed to ease the transition to a cloud-based work environment, offering a consistent and optimized interface across various devices and platforms. Users are encouraged to familiarize themselves with the new app and plan their migration before the deadline to ensure a smooth transition.

Do you need additional assistance migrating to the new app or setting up your remote environments? I’m here to help.